Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Harvey crews are already moving. We dispatch Harvey units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Harvey, LA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Harvey roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Structural Drying in Harvey isn't a side service we tacked on β it's the reason the company exists. Full liability coverage and Harvey, LA licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Harvey, LA warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Talk to a Harvey property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters β every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Harvey call at a time.

Water damage doesn't always look dramatic at first β some of the costliest Harvey jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse β call our Harvey line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Harvey crews scale the response to match the loss β nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Harvey rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Harvey, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Harvey accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination β our Harvey crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Harvey drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every Harvey estimate is written and explained before work begins β no vague "we'll see how it goes" pricing.
Local staging inside Harvey, LA means Harvey response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Harvey dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Harvey crew is dispatched immediately with truck-mount extraction gear on board.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Every Harvey job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Harvey paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." β Danielle R.
"The team handled every conversation with my adjuster β I never had to explain what psychrometrics meant to anyone." β Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." β Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." β Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." β Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." β Sam O.
Local staging inside Harvey, LA typically gets a Harvey technician on-site inside an hour or two, depending on traffic and time of day.
We always quote first. You'll see a written estimate for the Harvey job before any drying equipment starts running.
Our Harvey on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type β a visual check alone isn't enough.
Yes, our Harvey crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial Harvey accounts and assign a dedicated project lead for anything beyond a single unit.
Typical drying time runs 3-5 days for a Harvey home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in Harvey significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
Our Harvey coverage extends through the zip codes shown here and into nearby Harvey, LA communities.
Harvey is our home base, and our reach extends across Harvey, LA through a network of staged equipment and on-call technicians. If your address falls inside or near Harvey, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Harvey, Harvey, LAOne call gets you a Harvey-based team, not a routed national queue.
Call +1-844-234-5373