A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Harvey units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

We built our Harvey branch after hearing the same complaint over and over from Harvey, LA property owners β the "24/7" number that never actually answers. Every technician on our Harvey roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Burst Pipe Cleanup in Harvey isn't a side service we tacked on β it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Harvey, LA, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Harvey, LA so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Anyone in Harvey who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Harvey call at a time.

Water damage doesn't always look dramatic at first β some of the costliest Harvey jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later β our Harvey dispatcher will give you an honest read on urgency, not a sales pitch.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Harvey crews scale the response to match the loss β nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Harvey property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Harvey, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Harvey accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Harvey get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
On top of standard drying, our Harvey crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside Harvey, LA means Harvey response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
A short call with our Harvey dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your Harvey address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

We measure moisture with instruments, not guesswork, and we won't sign off on a Harvey job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line β it's written into every Harvey work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." β Danielle R.
"The team handled every conversation with my adjuster β I never had to explain what psychrometrics meant to anyone." β Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." β Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week β much faster than we expected." β Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." β Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." β Sam O.
Most Harvey dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Harvey job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Harvey properties.
Direct adjuster communication is standard β we send photo and moisture documentation formatted for a Harvey insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Harvey job as complete.
We regularly handle sewage backups in Harvey using full containment, PPE, and EPA-registered antimicrobial products.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Yes, we regularly respond to commercial and multi-unit losses in Harvey, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Harvey jobs.
Not if it's addressed quickly β mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every Harvey job with a documented dry-standard guarantee and a 30-day callback policy.
Our Harvey coverage extends through the zip codes shown here and into nearby Harvey, LA communities.
Harvey is our home base, and our reach extends across Harvey, LA through a network of staged equipment and on-call technicians. If your address falls inside or near Harvey, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Harvey, Harvey, LACall now and speak with a real Harvey dispatcher, not a national call center.
Call +1-844-234-5373